No, you can easily place an order without having an AMPM account. However if you set up an account with AMPM will enable you to view your order history, receive timely updates on new arrivals, our upcoming events and offers.
"If you have a registered account with AMPM and you forget your password, click on the 'forgot password' link provided and fill in the email ID or mobile number you have used to register your account. we will send you an email to reset your password. All you have to do is simply login to our website with your Email Address and your new password to access your account. You will receive an email that will prompt you to set up a new password."
"Yes, we do offer customization on select garments, which includes modifying the size of the garment according to your preference. To know more, please contact us at ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582."
We make every effort to accurately display the attributes of all our products, including the colours; however, the actual color you see may vary slightly due to photographic lighting sources or your monitor settings.
We provide shipping within India & to International locations. We have arrangements with leading Indian & International logistics providers to handle your orders.
If a specific garment is out of stock, you can simply get in touch with us at ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582.
"As soon as your order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to track your delivery. It is possible to check the order status at any time by entering the Order Number at the link provided along with Tracking Number. Registered users can also find all information related to their orders on the 'My Account' page."
All products delivered from AMPM arrive in suitable AMPM packaging, we do not offer any additional gift wrapping services at the moment.
Once you have finalised your products, please follow the steps mentioned below to place your order online:
We do not have Gift Card facility at the moment.
Once you are ready with your order, simply follow the steps mentioned below:
- Click on 'Proceed To Checkout'.
- Fill in your contact information and shipping address.
- Enter the Discount Code or Gift Card Code in the Apply Code section and click 'Apply'.
- Your cart value will get updated and the new amount will get reflected in 'Subtotal'.
- Once you have reviewed your delivery information, click on ‘Continue to Shipping’.
Once you have confirmed and placed an order, it is not possible to add items to it. You are requested to place a fresh order for any new items. Additionally, you can make modifications to your existing order i.e., change color (subject to availability) or size or both within 24 hours of placing the order. To make a modification, please connect with us on ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582 and we will try to help you in the best way possible.
"Do note: We do not offer refund the cancelled orders but offer credit notes against the cancellations. You can cancel your order within 24 hours of placing it, without any extra charges. To make a cancellation, please write to us on ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582. Once your order is found eligible for cancellation, our team will issue a refund against it in the form of a credit note, that is redeemable within 60 days from the issue date."
"All orders are shipped from our central warehouse in Delhi NCR.
We will share regular updates about your order from dispatch to delivery via Email & SMS details provided by you when placing the order. The delivery status is also available on your registered account on ampm.in
Domestic Orders:
The Standard Delivery for within India is 6-10 business days.
International Orders:
The Standard Delivery for international orders is 10-14 business days.
While we service worldwide, there may be countries or regions that are under restrictions or political sanctions.
To know more about our Shipping Policies please visit
We ship our products through third party shipping partners like Blue Dart and DHL.
Shipping to customers within India is free for all orders.
"International Orders:
- Shipping charges are applicable on all orders.
- Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Unfortunately, we are unable to redirect your order once it has been dispatched from our warehouse. Therefore, We request you to provide a suitable shipping address so that we can deliver as per the schedule.
"We accept the following modes of payment:
- 1. Cash on Delivery (Available only in Republic of India)
- 2. Debit Card
- 3. Credit Card
- 4. Net Banking
- 5. Digital/ Mobile Wallet"
Cash on Delivery is available across India for orders below INR 50,000. We request you to choose a pre-paid delivery option for anything above INR 50,000.
The GST is included in the price of the product reflected on the website, and not charged additionally.
"You order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards Import, Customs & Taxes may be levied by the Custom authority which will be borne by you. Please note that AMPM Pvt. Ltd. has no control over these charges and cannot predict what they may be in actuals.
Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information. Additionally, when ordering from our website, AMPM is considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods."
To know more about our Exchange Policies, kindly visit here. Here
We ensure that we always deliver the right product to you. However, in any case you receive a wrong order, you can notify us within 24 hours with your order number by contacting us on ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582
What do I do if my order is received in a damaged condition?e
"Our delivery partner may make upto 3 attempts to connect with you to have your order delivered after the original attempt to deliver. Following this, the order will be returned to AMPM Pvt. Ltd. Kindly note, we will be unable to refund against undelivered orders. "
To know more about our Return Policies, kindly visit here. Here
We
- Rigorous sanitization of the warehouse on a regular basis
- Daily thermal screening of all employees at the entry gate
- Standard social distancing regulations followed
- Wearing personal protective equipment
We are always working towards providing a responsible and safe shopping environment to our customers. Following WHO-approved guidelines, we have made specific arrangements with our logistics provider to ensure contactless deliveries and payments.
"Once a product is returned, it is kept in isolation for at least 48 hours. The merchandise is then duly cleaned and disinfected before sending it back to the warehouse. To know more about our health and safety measures, please contact us on ampm@ampm.in or call our Customer Service on +91 7290088581 or +91 7290088582."