No, you can easily place an order without having an AMPM account. However if you set up an account with AMPM, it will enable you to view your order history, receive timely updates on new arrivals, our upcoming events and offers.
No, you can easily place an order without having an AMPM account. However if you set up an account with AMPM, it will enable you to view your order history, receive timely updates on new arrivals, our upcoming events and offers.
If you have a registered account with AMPM and you forget your password, click on the 'forgot password' link provided and fill in the email ID or mobile number you have used to register your account. We will send you an email to reset your password. All you have to do is simply login to our website with your Email Address and your new password to access your account. You will receive an email that will prompt you to set up a new password.
Yes, we do offer customization on select garments, which includes modifying the size of the garment according to your preference. To know more, please contact us at ampm@ampm.in or on Whatsapp.
We make every effort to accurately display the attributes of all our products, including the colours; however, the actual colour you see may vary slightly due to photographic lighting sources or your display screen settings.
We provide shipping within India & to International locations. We have arrangements with leading Indian & International logistics providers to handle your orders.
If a specific garment is out of stock, you can simply get in touch with us at ampm@ampm.in or contact us on Whatsapp and our Customer Operations team will assist you.
As soon as your order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to track your delivery. It is possible to check the order status at any time by entering the Order Number at the link provided along with Tracking Number. Registered users can also find all information related to their orders on the 'Track your order' page under the 'Get in touch' section.
All products delivered from AMPM arrive in suitable AMPM packaging, we do not offer any additional gift wrapping services at the moment.
You can simply get in touch with us at ampm@ampm.in or contact us on Whatsapp and our Customer Operations team will assist you.
"Once you are ready with your order, simply follow the steps mentioned below:
Once you have confirmed and placed an order, it is not possible to add items to it. You are requested to place a fresh order for any new items. Additionally, you can make modifications to your existing order i.e., change colour (subject to availability) or size or both within 24 hours of placing the order. To make a modification, please connect with us on ampm@ampm.in or on Whatsapp and we will try to help you in the best way possible.
Do note: We do not offer refund for cancelled orders but offer credit notes against the cancellations. You can cancel your order within 24 hours of placing it, without any extra charges. To make a cancellation, please write to us on ampm@ampm.in or contact us on Whatsapp. Once your order is found eligible for cancellation, our team will issue a refund against it in the form of a credit note, that is redeemable within 180 days from the issue date.
All orders are shipped from our central warehouse in Delhi NCR. We will share regular updates about your order from dispatch to delivery via Email & SMS details provided by you when placing the order. The delivery status is also available on your registered account on ampm.in Domestic Orders: The Standard Delivery for within India is 6-10 business days. International Orders: The Standard Delivery for international orders is 10-14 business days. While we service worldwide, there may be countries or regions that are under restrictions or political sanctions. To know more about our Shipping Policies please write to us on ampm@ampm.in or contact us on Whatsapp.
We ship our products through third party shipping partners like Blue Dart, DHL & Aramex.
Shipping to customers within India is free for all orders.
"A standard shipping charge of INR 2,000 is applicable on all International orders."
Unfortunately, we are unable to redirect your order once it has been dispatched from our warehouse. Therefore, we request you to provide a suitable shipping address so that we can deliver your order as per the schedule.
"We accept the following modes of payment:
In case of any issues, you can simply get in touch with us at ampm@ampm.in or contact us on Whatsapp and our Customer Operations team will assist you.
Cash on Delivery is available across India for orders below INR 50,000. We request you to choose a pre-paid delivery option for anything above INR 50,000.
All prices are inclusive of taxes and custom duties.
All prices are inclusive of taxes and custom duties.
To know more about our Exchange Policies, kindly visit here. Here
We ensure that we always deliver the right product to you. However, in any case you receive a wrong order, you can notify us within 24 hours with your order number by contacting us on ampm@ampm.in or on Whatsapp
You can simply get in touch with us at ampm@ampm.in or contact us on Whatsapp and our Customer Operations team will assist you with reverse pickup and arranging a replacement piece.
Our delivery partner may make upto 3 attempts to connect with you to have your order delivered after the original attempt to deliver. Following this, the order will be returned to AMPM Pvt. Ltd. Kindly note, we will be unable to refund against undelivered orders.
To know more about our Return Policies, kindly visit here. Here
We ensure the following
We are always working towards providing a responsible and safe shopping environment to our customers. Following WHO-approved guidelines, we have made specific arrangements with our logistics provider to ensure contactless deliveries and payments.
Once a product is returned, it is kept in isolation for at least 48 hours. The merchandise is then duly cleaned and disinfected before sending it back to the warehouse. To know more about our health and safety measures, please contact us on ampm@ampm.in or on Whatsapp
The end-of-season sale will be live for our India audience from July 20 onwards with early access to the preview being live on July 19. For our International audience, the sale will start from July 22 with early access to the preview being live on July 21.
Just visit our website at www.ampm.in (if you’re an international customer, you’ll be redirected to your respective store) and register for the preview on the homepage. Once you’ve registered for the preview, you will be automatically redirected to the sale page.
All prepaid orders will be dispatched within 3-4 working days (Sundays not included) and Cash on Delivery orders will be dispatched within 5-7 working days. Post Dispatch, India delivery takes an additional 2-3 days and International deliveries will take 4-5 days.
The products on sale can’t be customized. If you wish to customize these products, you will have to pay the full amount of the outfit and deliveries may be delayed as a fresh piece will be created for you. Please note that the option of customization with full prices may not be available for all products and you should reach out to our support team via Whatsapp to confirm all things customization.
The sale ends on July 28, 2024, in India and it ends on July 31, 2024, for our International customers.
We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt. Size exchanges or Product Alterations can be done subject to the availability of sizes and there will be an additional charge for the same.
If a smaller/bigger size is available at the end of the Sale, we can help you do a size exchange. If the size you’ve requested is unable, we can help alter your existing piece to the desired measurements if possible. For size exchanges, based on availability, we can process an exchange at no additional cost provided the desired is available in stock.
Yes, if there’s a fitting issue upon delivery and there’s scope for alterations, our team will be happy to confirm that. However, for the reverse pickup, alteration and subsequent delivery, there is an additional charge of INR 2,000 for Indian customers and 50$ for all International customers.
Yes, the discounts are applicable both in-store and online.
No, you can’t merge the EOSS discount with another active promotion. However, EOSS products can be used against credit notes issued prior with the help of the Customer Experience team.
No, we have only a select number of products going on sale.
We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt.
Yes, we have a different return policy for the sale period. We don’t accept any returns or exchanges for any pieces sold during the sale period except in case of Damaged products being delivered. Refunds or Credit Notes may be issued but only in the case of Products delivered being damaged on receipt. Size exchanges or Product Alterations can be done subject to the availability of sizes.
No, the sale is open to all our customers. The early access will be shared separately with those who register for it.
Yes, the prices are already discounted on the website. You don’t need to apply any separate codes.
No, unfortunately, we don’t allow that option yet.
Yes, we have limited stocks for the items available during the sale.
No, we don’t allow that option at this time.
Yes, you may redeem your gift cards during the end-of-season sale. If you’re unable to use the code, please reach out to the Customer Experience team via WhatsApp and we will apply it for you from the backend.
Customers shopping from India can access prepaid payment options such as Credit Cards, Debit Cards, net banking, UPI, etc. as well as Cash on Delivery. For customers shopping outside of India, we only offer prepaid payment options.
Yes, we have Apple pay available for online purchases everywhere except Kuwait at this time.
Shipping is free regardless of cart size worldwide. However, if you’re ordering delivery to an international location while shopping from an Indian store (Indian IP address), there’s an additional shipping charge of INR 4,000 flat.
Yes, we do offer international shipping during the sale.
Yes, you can track your order in the My Account section of the website.
Unfortunately, we only carry limited stock during the sale and once an item gets sold out, it will in all likelihood not appear again during the sale. However, the same item may be available for purchase at full price.
Apologies, we don’t have that functionality set within our systems yet.
No, the sale prices are final and there shall be no further discounts later.
Yes, if there’s a fitting issue upon delivery and there’s scope for alterations, our team will be happy to confirm that. However, for the reverse pickup, alteration and subsequent delivery, there is an additional charge of INR 2,000 for Indian customers and 50$ for all International customers. However, customizations such as length changes in sleeves, kurtas & bottoms, etc. may not be possible for items on sale.
The price of an item will most likely remain the same throughout the sale and can only increase further rather than go down.
Yes, we are offering accessories on sale but the stock for the same is very limited overall.
Yes, the same standard AMPM size guide is also applicable for the items on sale.
Just hop on to the sale page and filter the products by size availability and you can explore the products available in your exact size.
No, besides the discounted prices on the sale page, we aren’t offering any additional discounts or promotions.
Yes, you can do so. Just let us know on WhatsApp support after you’ve placed the order and we’ll take care of the rest. You can change the Billing & Shipping Address accordingly as well while placing the order.
Yes, it is available across our 4 retail stores in New Delhi as well.
Just visit our website www.ampm.in and scroll down to the bottom and subscribe to our newsletter to stay updated with all things AMPM.
Since we run with limited stock, the chances of a size getting restocked later are fairly slim. However, it may happen in some cases if customers cancel their purchase before orders have been dispatched in which case those sizes may appear again. However, that happens very rarely and in less than 1% of the cases.
Between reverse pickup of the said item, alteration work and delivery of the altered item, it takes roughly 3 weeks. Please note that this is the maximum timeline and in most cases, the actual timeline can be as low as under 2 weeks.
These are body measurements.
| Size | US | UK | Bust | Waist | Hip | Shoulder |
|---|---|---|---|---|---|---|
| XS | 00 | 0-2 | 32-33 | 25-26 | 34-35 | 14 |
| S | 0-2 | 4-6 | 34-35 | 27-28 | 36-37 | 14.5 |
| M | 4-6 | 8-10 | 36-37 | 29-30 | 38-39 | 15 |
| L | 8-10 | 12-14 | 38-39 | 31-32 | 40-41 | 15.5 |
| XL | 12-14 | 16-18 | 40-41 | 33-34 | 42-43 | 16 |
| XXL | 16-18 | 20-22 | 42-43 | 35-36 | 44-45 | 16.5 |
| Size | US | UK | Bust | Waist | Hip | Shoulder |
|---|---|---|---|---|---|---|
| XS | 00 | 0-2 | 81-84 | 63-66 | 86-89 | 36-37 |
| S | 0-2 | 4-6 | 86-89 | 68-71 | 91-94 | 37-38 |
| M | 4-6 | 8-10 | 91-94 | 73-76 | 96-99 | 38-39 |
| L | 8-10 | 12-14 | 96-99 | 78-81 | 101-104 | 39-40 |
| XL | 12-14 | 16-18 | 101-104 | 83-86 | 106-109 | 40-41 |
| XXL | 16-18 | 20-22 | 106-109 | 89-92 | 111-114 | 41-42 |
These are body measurements.
| Size | US | UK | Waist | Hip |
|---|---|---|---|---|
| XS | 00 | 0-2 | 25-26 | 34-35 |
| S | 0-2 | 4-6 | 27-28 | 36-37 |
| M | 4-6 | 8-10 | 29-30 | 38-39 |
| L | 8-10 | 12-14 | 31-32 | 40-41 |
| XL | 12-14 | 16-18 | 33-34 | 42-43 |
| XXL | 16-18 | 20-22 | 35-36 | 44-45 |
| Size | US | UK | Waist | Hip |
|---|---|---|---|---|
| XS | 00 | 0-2 | 63-66 | 86-89 |
| S | 0-2 | 4-6 | 68-71 | 91-94 |
| M | 4-6 | 8-10 | 73-76 | 96-99 |
| L | 8-10 | 12-14 | 78-81 | 101-104 |
| XL | 12-14 | 16-18 | 83-86 | 106-109 |
| XXL | 16-18 | 20-22 | 89-92 | 111-114 |
These are body measurements.
| Size | US | UK | Waist |
|---|---|---|---|
| XS | 00 | 0-2 | 27 |
| S | 0-2 | 4-6 | 29 |
| M | 4-6 | 8-10 | 31 |
| L | 8-10 | 12-14 | 33 |
| XL | 12-14 | 16-18 | 35 |
| XXL | 16-18 | 20-22 | 37 |
| Size | US | UK | Waist |
|---|---|---|---|
| XS | 00 | 0-2 | 68.5 |
| S | 0-2 | 4-6 | 73.5 |
| M | 4-6 | 8-10 | 79 |
| L | 8-10 | 12-14 | 84 |
| XL | 12-14 | 16-18 | 89 |
| XXL | 16-18 | 20-22 | 94 |
| ASIA / EU | US | UK | Length of Foot (CM) |
|---|---|---|---|
| 36 | 6 | 3 | 22.3 |
| 37 | 7 | 4 | 23 |
| 38 | 8 | 5 | 23.7 |
| 39 | 9 | 6 | 24.3 |
| 40 | 10 | 7 | 25 |
| 41 | 11 | 8 | 25.7 |